To ensure our customers always receive the best downloadable services experience, we will be moving to a new, improved service on April 29, 2009. All downloaded content stored on your phone before that date will still be available to you. However, when you access your My Downloads folder after that date, your downloaded content history will only include downloads from that day forward.

If you would like to keep access to previously downloaded content that is no longer stored on your phone, please visit your My Downloads folder and download the item again before April 29. You will not be charged the item cost (e.g. ringtone $3.50. game $6.00. etc.). However, applicable Mobile Browser charges will apply.

How can I access the My Downloads folder on my mobile phone?

  1. Press the Menu key
  2. Select Web, then OK
  3. Select More Music and Wallpapers
  4. Select Ringtones
  5. Select My Downloads folder

How can I access “My Downloads” folder on my computer?

  1. Visit
  2. Select My Downloads
  3. Returning Users – Enter cellphone number and password
  4. New Users – Click on Register Now

Is there a limit to the number of re-downloads I can make until April 29?

There is no limit. You can re-download any compatible content titles in your My Downloads folder provided there is enough storage capacity on your mobile phone.

Is there a limit to how much content I am able to store on my mobile phone?

It depends on the available storage capacity of your phone. Please remember that phone storage space is shared across all services-content downloads including Full Track Music, pictures, etc.

Am I able to increase the storage capacity on my mobile phone?

You can delete unused content to make more room OR phones with an expandable memory option can increase storage capacity with the use of a larger microSD card.