The CRTC has ruled on January 29th, 2015 that Bell is no longer allowed to offer Mobile TV viewing without impact to the data included in your plan. As a result of the ruling, you may notice a change to your bill with the change to Mobile TV. Effective April 29, 2015 you will still continue to have access to over 40 live and on demand channels, however data used for viewing on our mobile network will be rated using standard rates (from data included in your plan, add-on or at pay per-use data rates, as applicable). 5 hours of Wi-Fi viewing per month is included (additional viewing over Wi-Fi is $3/hour).



FAQ's

Why is this change being made?

The CRTC has ruled that Bell is no longer allowed to offer Mobile TV viewing and all usage over the mobile network must be billed at standard rates (from data included in your plan, add-on or at pay per-use data rates, as applicable). To see the CRTC ruling visit http://www.crtc.gc.ca/eng/archive/2015/2015-26.pdf

How much data will I use over Wi-Fi or the mobile network?

If you watch 20 minutes of video you can expect to use approximately 120 MB over Wi-Fi or the mobile network. Usage may vary by the quality of the available channel and coverage.

How can I manage my TV viewing usage?

Depending on the type of network you are watching Mobile TV over, there are various tools to help you track and manage your usage.

Over the mobile network: data used for viewing on our mobile network will be rated using standard rates (from data included in your plan, add-on or at pay per-use data rates, as applicable). You will receive a text notification at 90% of the data allocated in your plan and at $50 of data overage. Pay-per-use customers will be notified of data usage at incremental amounts for overall data usage. You may check your data usage at bell.ca/MyBell.

Over Wi-Fi: 5 hours of Wi-Fi viewing per month is included with Mobile TV (additional use over Wi-Fi is $3/hour). The following are available to help manage usage over Wi-Fi:

  • In-app alert when your reach 90% of the 5 hours of your Wi-Fi viewing
  • Text message alert when you reach 95% of the 5 hours of your Wi-Fi viewing
  • Within the application under ‘Settings > Time Viewed' a Usage Meter is available to help track Wi-Fi usage
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